Three roles. One shared problem: the experts who made your operation predictable are retiring, and the knowledge that made them irreplaceable was never written down.
Fear
“The quarter Terry retires, we'll miss our throughput numbers and I'll have to explain why.”
Today
A Notion page of hiring targets, a SharePoint archive of SOPs, and an unofficial WhatsApp group of plant managers.
With Dedendum
A named knowledge base, pilot-scoped to the one role you can't afford to lose, with week-over-week evidence of coverage.
Fear
“Every week I answer the same five questions from second-shift. When I'm not on-site, it takes three hours to get the right hand on the line.”
Today
Me, my phone, and an over-reliance on two retired technicians who still pick up.
With Dedendum
Floor Assistant handles the repeat questions. I get back my afternoons. The retired experts get formally retained — with named attribution, on their terms.
Fear
“If we misdiagnose a cold-start, we lose the line for eight hours. That's two shifts of production gone to a judgment call.”
Today
Relying on Terry's pager. No second opinion at 3 a.m.
With Dedendum
Terry's judgment — attributed, dated, grounded — available on the floor in under 30 seconds. Even when Terry's asleep.
We'll do a free 30-minute Knowledge Risk Audit. If we're the wrong fit, we'll tell you which tool is the right fit and introduce you.