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Privacy

Last updated: 2026-04-15

What we collect

Site contact (name, company, email, phone if you share it, free-text notes) for sales and support. Product data (user accounts, captured voice transcripts, structured knowledge items, queries, audit events) for the service. We do not use third-party analytics trackers on this marketing site beyond self-hosted Plausible for page views.

Where it lives

Production data lives in Canada Central (Azure) by default. No transatlantic replication without explicit tenant authorization. Our control plane and tenant databases are physically separated by database, not by row.

Your rights (PIPEDA, plus GDPR alignment)

You can access, correct, or delete your data by emailing [email protected]. We commit to a Data Subject Access Request turnaround of 30 days or less. Deletion includes backups rolled off within 35 days.

Cookies

We use strictly necessary cookies only. No consent banner — because no consent is needed for what we use.

Contact for privacy questions

[email protected]. We will reply, and we will not use boilerplate.